ROLE: MEMBERSHIP AND EVENTS ASSISTANT
POSITION: **Apply on the website** hours per week
LOCATION: Based at IFCA Office, Tallaght, Dublin **Apply on the
website**.
REPORTS TO: Membership and Volunteer Manager
The Irish Foster Care Association is the national organisation that
supports foster families and the wider foster community. We advance
and promote best practice in foster care through support, learning and
advocacy
WE VALUE
* The Rights of the Child
* The role of the family in a child?s life
* Respect, compassion, and kindness
* Effective partnerships and open communication
* Innovation and research
MEMBERSHIP AND EVENTS ASSISTANT
The IFCA Membership and Events Assistant will assist the Manager for
Membership and Volunteers in the seamless delivery of IFCA?s
membership administration. She/He will also assist in the effective
co-ordination and administration of IFCA?s events for IFCA members.
REPORTS TO:
Membership and Volunteer Manager
KEY DUTIES AND RESPONSIBILITIES
MEMBERSHIP
* Manage IFCA?s membership and insurance through the use of the
IFCA?s CRM system and keep same up to date
* Process and monitor membership renewals on IFCA?s CRM system
* Regularly review lapsed memberships and compile reports to the
line manager
* Assist in membership payment and monitoring of payments for
members
* Monitor membership refund requests and liaise with Membership and
Volunteer Manager and Finance Officer who will administer refunds.
* Work closely with the Finance Office with regard to membership
standing order payment requests
* Assist members with IFCA insurance renewals
* Liaise with IFCA?s Finance Officer for the invoicing of members
insurance renewals
* Update CRM tool in relation to membership and donations via direct
debit
* Deal with membership queries and questions as they occur
EVENTS
* Using the Eventbrite platform, set up and manage on-line bookings
for all IFCA events
* Schedule online events as requested by the Membership and
Volunteer Manager
* Assist members with the booking of events on Eventbrite
* Monitor RSVP?s to events and assist members with getting access
to events
* Coordinate and administer IFCA events as directed by the
Membership and Volunteer Manager
IFCA ANNUAL NATIONAL CONFERENCE
* Liaise with the Learning Coordinator in the planning and
administration of event booking for IFCA?s Annual National
Conference
* Booking rooms for the conference for members and booking rooms for
attendees for the conference.
* Liaising with local businesses as regards spot prizes.
* Keep conference team updated on figures of conference attendees.
* Ensuring correct conference packs are prepared and correct
conference list of attendees is prepared.
* Dealing with incoming conference queries from members
* Attendance at IFCA?s annual national conference conference
COMMUNICATION
* Promote a courteous and professional manner in all communication
with members
* Communicate effectively with IFCA?s key key stakeholders; Tulsa,
private fostering agencies, insurance provider and other charities and
organisation regularly on administrative issues in relation to
membership and events
* Ensure that all e mail and communications are sent to members in a
timely manner as per deadlines set by line manager
* Liaise with the Communications Manager regarding communications to
members.
* Bring to the immediate attention of the Membership and Volunteer
Manager any issues which may arise in respect of membership
* Working closely with the membership & volunteer manager to support
membership and volunteer development and engagement.
* Respond to general enquiries to IFCA
* Provide general reception duties for IFCA
* Provide written reporting on membership and events, or others as
required by the Membership and Volunteer Manager
GENERAL
* Reception duties when required
* Assisting and co-ordination membership mail outs
* Donor and funding research as required
* Working as part of the wider IFCA team on various projects
* Any other duties as may be required from time to time
TEAM
* Work effectively as part of the IFCA wider team
* Work with the Conference team to assist with administration
* Attend regular team meetings
* Contribute to team meetings and the overall work of the team
COMPETENCIES
* Excellent organisational skills
* Excellent communication skills
* Knowledge and experience of Microsoft applications and CRM systems
* Excellent interpersonal skills
* Ability to multitask
* Ability to work as part of a team
* Good time management and dependability
* Demonstrate respectful working relationships with colleagues and
stakeholders
REQUIRED QUALIFICATIONS AND EXPERIENCE
* Experience of event coordination and associated requirements for
the preparation for the delivery of IFCA services
* Experience of Microsoft packages
* Experience of supporting the work of key managers and wider team
TERMS AND CONDITIONS
* **Apply on the website** hours per week
* Salary: ?**Apply on the website**,**Apply on the website** for
**Apply on the website** hour week
* Location- IFCA Office Unit **Apply on the website** Village Green,
Dublin **Apply on the website** (_or a combination of remote working
during the Covid **Apply on the website** pandemic public health
requirements_)
* Garda vetting and attendance at induction is required
* Two satisfactory references, one to be most recent employer
TO APPLY: Please email your CV and cover letter to **Apply on the
website**
CLOSING DATE FOR THIS POST IS MARCH **APPLY ON THE WEBSITE**TH **APPLY
ON THE WEBSITE**.
INTERVIEWS FOR THIS POST WILL BE HELD ON **APPLY ON THE WEBSITE**TH
APRIL **APPLY ON THE WEBSITE** VIA ZOOM.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
